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Privacy Policy

Introduction

Behind The Curtain CIC (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL]. Please read this policy carefully to understand our views and practices regarding your personal data.

Privacy Policy

1. Information We Collect
We may collect and process the following types of information:
Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Any additional information you provide through forms on our website or when contacting us.

Non-Personal Information

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referring website

  • Device type

 

2. How We Use Your Information
We use your information to:

  • Provide and manage our services.

  • Respond to inquiries, comments, or concerns.

  • Improve our website and ensure its content is presented effectively.

  • Send you updates or communications related to our services (where consent is provided).

 

3. Legal Basis for Processing
We process your personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for specific purposes.

  • Legitimate Interests: For purposes such as improving our website and services, provided these interests do not override your privacy rights.

  • Legal Obligation: To comply with any legal requirements or regulatory obligations.

 

4. Data Storage and Security
We take the security of your data seriously and implement appropriate measures to protect it:

  • Data is stored securely on encrypted servers.

  • Access to your data is restricted to authorized personnel only.

  • Regular reviews are conducted to ensure our data protection measures meet industry standards.

 

5. Sharing Your Information
We will not sell, rent, or trade your personal data to third parties. We may share your data:

  • With service providers who assist us in delivering our services (e.g., email platforms), bound by confidentiality agreements.

  • Where required by law or to protect our legal rights.

 

6. Retention of Data
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Non-personal data may be retained for analytical purposes.

 

7. Your Rights
Under applicable data protection laws, you have the following rights:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Erasure: Request the deletion of your personal data (where legally permissible).

  • Restriction: Request the limitation of data processing under certain circumstances.

  • Portability: Request your data in a structured, commonly used format.

  • Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at info@behindthecurtain.org.uk

 

8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. For detailed information, please refer to our [Cookie Policy].

 

9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal data.

 

10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about these terms and conditions, please contact us at:

Behind The Curtain CIC
Station House, Old Station Yard, Durham, DH7 9TL
Email: info@behindthecurtaincic.org
Phone: 07730 561871

Company Number: 15000978

Last Updated: 31/12/2024

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